Q&A with Matt James, ID.me Employee and Army Veteran

Matt James’ battalion commander visits him at Walter Reed Army Medical Center to present him with a Bronze Star.

As a veteran-owned business, ID.me is proud to work with members of the military and veterans to ensure they have access to easy-to-use technology to share their identity securely with organizations. During National Military Appreciation Month, we also wanted to take a moment to honor members of our staff who also have served our country.

We recently spoke with Matt James (CISSP, CISM, CEH, CNDA, CPT), who served in the U.S. Army and has more than 15 years of experience in cybersecurity and information technology. James has led and performed numerous red-team activities against public- and private-sector entities, to include major Fortune 500 corporations and federal agencies. He was medically retired from the Army after injuries sustained during combat operations and now is the Director of Cybersecurity and Risk Management for ID.me.

Why did you choose to serve?

James: I chose to serve after 9/11 in order to contribute to our country in a meaningful way. I also come from a family with service-members from many generations.

Can you share any memorable experiences?

James: In May 2005, a convoy I was assigned to was ambushed. I suffered severe injuries and spent more than a year at Walter Reed Army Medical Center in Washington, D.C. Subsequently, the Army medically retired me due to those wounds.

How has your service shaped your civilian career?

James: I learned many valuable leadership traits in the military that have transferred to civilian life. Among them are the ability to help provide purpose, direction, and motivation to those I work with and manage.

What advice would you give to military personnel looking to transition to civilian life?

James: Take your military experiences and work hard to translate them in meaningful ways, so you can help businesses accomplish their goals and advance their mission.

We thank Matt for all he does for ID.me and for all he sacrificed for our country during his service in the U.S. Army.